Which IP phones are certified with Verizon Business?

Polycom VVX, Poly Edge E-series, Yealink T-series and Cisco 8800 desk phones are certified for Verizon Business VoIP. The softphone app runs on iOS, Android, Windows and macOS. Certified devices auto-provision when plugged into any VLAN with DHCP option 66 pointed at the Verizon provisioning server.

What does Verizon Business SIP trunking cost?

Verizon Business SIP trunking is priced per simultaneous call path with unlimited US minutes typically included at the mid-tier bundle. Month-to-month, 12-, 24- and 36-month commitments are available; longer commitments reduce the per-path rate by roughly 15-25%. Call the Verizon Business sales line at 1-800-465-4054 for a quote tied to your expected call volume.

VoIP Phone Systems from Verizon Business

Verizon Business VoIP phone systems deliver carrier-grade cloud calling across One Talk, Webex Calling via Verizon, hosted PBX and SIP trunking — provisioned by the Verizon Business account team and administered through My Verizon Business alongside wireless lines and Fios Business Internet circuits.

Every seat ships with auto-attendant menus, call queues, voicemail-to-email, softphone apps, enhanced 911 (E911) and certified Polycom and Yealink desk phones. Underlying SIP infrastructure runs on Verizon's FCC-licensed carrier network rather than third-party resellers.

Scope a VoIP Deployment Explore UCaaS

One Talk

Verizon's small-business VoIP blends a cellular line with desk and softphone endpoints. One number rings a mobile, a desk phone and a laptop app simultaneously — calls move between devices mid-conversation. Certified phones from Poly auto-provision on DHCP option 66.

Webex Calling via Verizon

Full cloud PBX on the Webex platform delivered over Verizon's carrier trunks. Admins configure auto-attendants, hunt groups, call recording retention, voicemail transcription and CRM screen-pop from within My Verizon Business. Polycom and Yealink phones are zero-touch.

Hosted PBX

Traditional feature-rich IP Centrex for multi-extension sites. Includes ACD queues, music on hold, paging groups, directed call pickup and barge-in. Lines-seat licensing with no on-premises PBX hardware to maintain. Carrier-grade redundancy across two US data centres.

SIP Trunking

Replace legacy ISDN PRI circuits with SIP trunks routed over Verizon's carrier backbone. Bring any SIP-compliant PBX — Cisco CUCM, Avaya Aura, FreePBX, 3CX or Asterisk. Simultaneous call paths scale per 10-path increments; unlimited US minutes at most bundle tiers.

Plan	Seats	Features	Contract	Per-Seat	Best For
One Talk Starter	1-25	Mobile+desk+app twinning	Month-to-month	$35	Small retail/field
One Talk Plus	1-75	+ auto-attendant, voicemail-to-email	12 months	$45	Professional services
Webex Calling Standard	25-500	Full cloud PBX, call recording 30 days	24 months	$28	Mid-market HQ
Webex Calling Pro	50-5000	+ transcription, 365-day recording, analytics	36 months	$38	Enterprise
Hosted PBX Classic	10-500	Extension dialling, hunt groups, ACD	24 months	$32	Traditional offices
SIP Trunking	Per call path	On-prem PBX + Verizon carrier trunks	12-36 months	$22/path	Bring-your-PBX

Auto-Attendant, Call Queues and IVR Trees

Every Verizon Business VoIP plan includes a multi-level auto-attendant with business-hour and after-hour routing, holiday schedules, dial-by-name directory and custom greetings recorded inside the portal. Call queues support skills-based routing, overflow, music on hold and wallboard visibility for supervisors. IVR trees go up to 10 menu levels on Webex Calling and hosted PBX.

According to FCC E911 guidance, every VoIP line in a US business must present a dispatchable location. Verizon Business VoIP handles this by location-tagging each registered IP phone inside My Verizon Business and pushing softphone location beacons.

Verizon Business VoIP auto-attendant IVR tree builder with call queue configuration and Polycom desk phone registration

Certified Polycom VVX and Yealink T-series desk phones with zero-touch auto-provisioning for Verizon Business VoIP

Certified IP Phones and Softphone Apps

Polycom VVX, Poly Edge E-series, Yealink T3/T4/T5 and Cisco 8800 phones are pre-certified for Verizon Business VoIP. Phones ship either direct from Verizon on a lease or bring-your-own-device with the MAC address added to the portal. Auto-provisioning uses DHCP option 66 so a shipped phone registers the moment it reaches an office network.

Softphone apps for iOS, Android, Windows and macOS extend every seat. One Talk specifically twins a cellular number onto a desk phone — calls roll seamlessly between mobile and desk without hand-off artefacts. My Verizon Business admins push app config via MDM policies.

SIP Trunking for Bring-Your-Own-PBX

SIP trunking from Verizon Business replaces legacy ISDN PRI with flexible, per-call-path trunks. Supported PBX platforms include Cisco CUCM 10+, Avaya Aura, Asterisk/FreePBX 16+, 3CX v18+ and Mitel MiVoice. Simultaneous call path capacity scales in 10-path increments with burst to 125% absorbed without throttling.

Every Verizon Business VoIP customer — whether on One Talk, Webex Calling, hosted PBX or SIP trunking — administers seats, numbers and call flow through My Verizon Business. The same portal carries Fios Business circuits and 5G backup status so network and voice share one pane.

Verizon Business SIP trunking replacing legacy ISDN PRI with 50 call paths connected to Cisco CUCM via carrier trunks

"One Talk Ended the Desk-Phone Dilemma"

"Our 43 field estimators spend more time in pickup trucks than at desks, but our customers expect office numbers. Verizon Business One Talk rings the truck and the desk phone from the same number. The Poly desk phones plugged in and registered on their own."

— Thomas R., Operations Director, Cornerstone Mechanical (Houston, TX)

"SIP Trunking Cut PRI Costs 62%"

"We kept our Cisco CUCM but dropped two ISDN PRIs for Verizon Business SIP trunking. 92 call paths, unlimited US minutes, same carrier for our fiber. Cut monthly telecom bill by 62% and failover to 5G Business works end-to-end."

— Priya N., Telecom Manager, Summit Insurance (Minneapolis, MN)

"Webex Calling Replaced Three Vendors"

"Legacy PBX from 2009, hosted voicemail from one vendor, conferencing from another — Webex Calling via Verizon consolidated all three. 240 seats now live in My Verizon Business. IT time spent on voice dropped from 8 hours weekly to under one."

— Jennifer L., IT Director, Oakwood Property Group (Atlanta, GA)

What VoIP phone systems does Verizon Business offer?

One Talk, Webex Calling via Verizon, hosted PBX and SIP trunking — all managed from My Verizon Business.

Can I port my existing numbers into Verizon Business VoIP?

Yes — Letter of Authorization, 10-15 business days for local numbers, no charge in the contiguous 48 states.

How does 911 work on Verizon Business VoIP?

Enhanced 911 with dispatchable location per phone, compliant with Kari's Law and RAY BAUM's Act. FCC 911 guidance.

Which IP phones are certified?

Polycom VVX, Poly Edge E-series, Yealink T-series, Cisco 8800. Softphone apps on iOS, Android, Windows, macOS.

What does SIP trunking cost?

Approximately $22 per simultaneous call path at 36-month terms with unlimited US minutes. Contact the sales team for a scoped quote.

VoIP Phone Systems from Verizon Business